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I’ve had a less than wonderful experience with this company many years ago but the product was/is so high quality I decided to give it a go again. I lost a dear friend to cancer and she had a tattoo that said “be fierce” so I wanted a ring with the same message so I could always be inspired to live as fiercely as she did. The font for the ring even matched her tattoo so I knew it was meant to be. The ring is gorgeous and I have another smaller version of this type of ring I wear every singe day that has never bent or tarnished so I can with certainty attest to the quality of the jewelry. This ring means the world to me and they shipped it so amazingly fast I had it in time for her funeral (I live in the same state) I even had to contact customer service and they were so quick to reply and answered my question so quickly. I’m very grateful for this ring and their service!!! Thank you so much!